Shipping Policy

HOW MUCH DOES SHIPPING COST?

We offer ground shipping to the continental U.S based on USPS First Class package rates. We offer Priority Mail based on the size and weight of the merchandise ordered and safely packaged.  We do currently ship outside of the United States via USPS.

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

Orders are processed and delivered Monday through Friday, excluding holidays. Please allow 2-3 business days for processing. Most orders ship from our warehouse in Atlanta, GA.  You will received tracking information via email once your order leaves the warehouse. 

If your order includes an item marked Preorder, the remainder of your order will be held until the preorder item is ready to ship.

Any orders placed on Saturday or Sunday will not ship until the following Monday unless it is a holiday.

DO YOU DELIVER ON SATURDAYS?

At this time we are not able to ship for Saturday delivery. If there is an urgent need, please contact us at customerservice@william-grace.com so that we may further assist you.

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, we do currently ship outside of the United States via USPS.

DO YOU SHIP TO PO BOXES OR FPO/APO/DPO ADDRESSES?

Yes! Our team ships orders going to PO Boxes or APO/FPO/DPO addresses via USPS.

WILL MY ENTIRE ORDER SHIP TOGETHER?

Most likely, Yes!  If one item is out of stock, but expected back in stock soon, we will ship a partial order.  Unless your order includes an item marked Preorder, then the remainder of your order will be held until the preorder item is ready to ship. If you have any questions regarding the status of your order, please contact us at customerservice@william-grace.com and a member of our team will get back to you shortly.